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Providence Registration Representative in San Pedro, California


Providence is calling a Registration Respresentative (Full-Time/Variable Shift) to Providence Little Company Of Mary San Pedro Hospital in San Pedro, CA.

We are seeking a Registration Representative who will be responsible for day to day greeting and patient registration functions. The duties of this position include greeting patients, registration of non-scheduled patients, activation of pre-registered patients, collection of identified patient financial responsibility, obtaining required signatures from patients or family members and inpatient bed placement activities.

In this position you wil:


  • Knowledgeable of and able to correctly prepare, process, explain, and distribute all forms applicable to the registration process. Secures all necessary signatures from patients or family members.

  • Knowledgeable of the Durable Power of Attorney process and explains to patients. Provides additional resources to patient and/or family if required.

  • Knowledgeable of the Meditech Admitting and BAR modules. Adequately documents patient accounts.

  • Accurately identify Physician mnemonics.

  • Correctly codes insurance information in order to maximize timely hospital reimbursement.

  • Collect patient responsibility as identified by the Patient Access Rep or co-pays identified through Passport system.

  • Make appropriate referrals of difficult or complicated accounts to the Supervisor or Financial Counselor.

  • Register patients daily consistent to the daily inpatient/outpatient census and consistent to the standards for registration Monitors activity in the waiting areas and manages work tasks to as to minimize patient waiting times and reports issues to Supervisor or Lead.

  • Perform receptionist/greeter duties at the reception desk as assigned.

  • Escort patients to service areas as needed.

  • Perform Pre-Registration on patients that are coming in for future appointments and secures authorizations on all patients, as needed.


  • Perform all admission, transfer and discharge functions at the bed board.

  • Answer the Bed board Telephones requests in a timely manner and provides appropriate answers or transfers to the correct source.

  • Work with Physicians, Nursing Units, Emergency Room and Nursing Supervisor to appropriately place patients with a minimum of waiting time.

  • Perform census check to assure that actual bed count matches with computer and the bed board.

  • Monitor admissions for appropriateness as it relates to insurance, diagnosis, level of care, physician privileges, etc.

  • Documentation/Information Management:

  • Demonstrate working knowledge of Meditech ADT and BAR modules and Insurance Verification software. Actively shares knowledge and assists in the training of other staff members as assigned.

  • Assure the department/organization’s commitment to maintaining the confidentiality of patient information. Information is released consistent with policies and procedures and consistent with the laws concerning consent. Patient information is not discussed in areas where other patients/family members, others employees of the public can hear.

  • Provide appropriate documentation on patient accounts as related to the registration functions of the department.


Required qualifications for this position include:

  • Excellent customer service skills.

  • Demonstrated computer skills.

  • Ability to communicate effectively.

  • Working knowledge of medical terminology.

Preferred qualifications for this position include:

  • 1 year experience in a health care setting.

About the hospital you will serve:

Providence Little Company of Mary Medical Center San Pedro is a 356-bed nonprofit hospital serving the Harbor and greater South Bay communities since 1925. We are proud of providing the South Bay with high-quality medical care and compassionate service by offering a comprehensive array of medical services distinguished by innovation, quality, and excellence.

Our accomplishments include the California Hospital Assessment and Reporting Taskforce (CHART) “Certificate of Excellence” for receiving superior or above average results across the majority of outcomes and process measures publicly reported by CHART, as well as, ranking in the top 10% of over 240 hospitals compared by California Healthcare Foundation. In addition, we were the first location in the South Bay to carry the Gold Seal of Approval® from The Joint Commission for Primary Stroke Centers.

As a member of Providence Health & Services, we are continually driven by the caring tradition of our heritage – the foundation of our Mission and core values – to embrace respect, compassion, justice, excellence, and stewardship. Today, Providence Health & Services celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged, and a drive to help the underprivileged - all with an eye toward the future.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Patient Services

Location: California-San Pedro

Req ID: 280935