Job Information

Providence Intake Counselor Chemical Dependency Unit in San Pedro, California


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Providence is calling a Intake Counselor Chemical Dependency Unit (Full-time/Variable-shift) to Providence Little Company of Mary San Pedro Hospital in San Pedro, CA

Please upload a current resume reflecting all professional relevant experience

We are seeking a Intake Counselor Chemical Dependency Unit - provides telephonic chemical dependency, assessment and crisis intervention and initial contact with referral sources and potential patients, coordinates the referral and intake process, performs psychosocial assessments, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff in a manner consistent with the philosophy and objectives of LCM-SPH and the NASW. Patients to include: Adults 18 and older.

In this position you will:

  • Coordinate all patient admission to Chemical Dependency Unit. Reviews 100% of referrals within one (1) working day for acute care needs, using established and accepted criteria and follows cases until admission making appropriate physicians, family and to facilitate timely admit

  • Provide on and off site clinical assessment for potential patients to the facility

  • Work with HMO’s and PPO’s and other review agencies to obtain authorization for hospital admission

  • Keep current with requirements of Medicare, Medi-cal, and all major third party payors

  • Educate all staff, physicians on insurance information, reimbursement/billing issues and utilization practices on an on-going basis

  • Maintain current knowledge of community resources and forms liaison with referring individuals

  • Coordinate the referral development system designed to facilitate referrals to the unit. Identifies any problematic issues in term of referring to unit and communicates that Program Manager and/or Director

  • Meet and reviews problematic cases with program Director and/or Nurse Manager and seeks assistance as needed

  • Notify Program Director/Nurse Manager of difficulties encountered which are work-related

  • Interface and maintains a satisfactory working relationship with a multitude of departments, including Admitting, Emergency Dept., Social Services, Psych, Rehab and Nursing units

  • Maintain a current dialogue with nursing staff regarding anticipated admissions, offering additional information on new admissions, keeping nursing staff abreast of anticipated time of admission, and needs of patients

  • Recognize indicators of abuse, neglect; and Tarrasof, consistently follows mandatory reporting guidelines

  • Facilitate Milieu (CD) Groups as needed

  • Attend the majority of staff meetings and participates in departmental functions. Communicates when unable to attend

  • Concentrate on area of assignment but maintains the flexibility to perform routine duties in any area of the hospital

  • Assist the department in special projects, as assigned

  • Documentation/Information Management:

  • Demonstrate working knowledge of the Electronic Medical Record (EMR) Epic

  • Practice professional confidentiality and serves as a role model for others

  • Document appropriate information pertaining to the individual patient in a specific, accurate and thorough manner to allow for follow-up problem/resolution

  • Maintain proficiency in computer and written documentation as defined by department guidelines

  • Keep an updated personnel record per facility policy (i.e., PPD, Educational Record)

  • Leadership and Supervision:

  • Practice in a professional and knowledgeable manner

  • Serve as an internal and LCMSA resource for others regarding psychosocial issues in patient care

  • Act a role model and maintains a positive approach to change

  • Practice effective two-way communication

  • Demonstrate the ability to make appropriate decisions within the scope of responsibility.

  • Share valuable information with co-workers and peers

  • Participate in on-call, after-hours rotation


Required qualifications for this position includes:

  • Current CAADE or CADTP or CCAPP certification from an accredited Drug and Alcohol organization

  • 3 years of experience in chemical dependency treatment, intake, assessment, admission and crisis intervention experience in a Healthcare related setting with chemical dependency and/or dual diagnosed population

  • Have a computer experience

  • Advanced communication skills to communicate effectively with patients, hospital staff, Physicians and the community

  • Must be willing to be on-call on evenings and weekends, and willing to travel throughout Little Company of Mary Service Area

  • Knowledgeable of crisis intervention and risk assessment, basic chemical dependency, psychiatric diagnoses knowledge, case management, age specific growth and development, crisis and behavior management

  • Flexibility and strong self motivation / organizational skills to prioritize work and make decisions with minimal supervision

  • Computer literacy as needed for the job

  • A courteous and cooperative service-oriented demeanor

  • Experience facilitating groups

Preferred qualifications for this position include:

  • Bachelor's Degree in Counseling Or Master's Degree in Counseling

About the hospital you will serve.

Providence Little Company of Mary Medical Center San Pedro is a 259-bed nonprofit hospital that has served the Harbor and greater South Bay communities since 1925. Our Medical Center offers a comprehensive array of medical and surgical services each distinguished by innovation, quality and excellence in its respective area. We received the CHART “Certificate of Excellence” for receiving superior or above average results across the majority of outcomes and process measures publicly reported by CHART. We ranked in the top 21 among more than 240 hospitals throughout the state compared by California Healthcare Foundation, and were the first location in the South Bay to carry the Gold Seal of Approval® from The Joint Commission for Primary Stroke Centers. As a member of Providence Health & Services, we are continually driven by the caring tradition of our heritage – the foundation of our Mission and core values – to embrace respect, compassion, justice, excellence and stewardship. Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Patient Services

Location: California-San Pedro

Req ID: 346127