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Providence Health & Services Medical Assistant III in Mission Hills, California


Providence is calling a Medical Assistant III (Full-Time/ Day Shift) to Providence Facey Medical Foundation in Mission Hills, CA. THIS POSITION IS TEMPORARY.

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We are seeking a Medical Assistant III who will work under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA III is capable of performing all aspects of the MA I and MA II roles. Additionally, the MA III proactively takes initiative and serves as an informal leader with additional responsibilities related to clinic/location. MA III serves as an ambassador, change agent, quality champion, and mentor/resource to Medical Assistants by providing support, guidance, and training as needed.

In this position you will have the following responsibilities:

  • Perform all duties and passed competency testing/evaluation as required for a Medical Assistant I and Medical Assistant II

  • Operate as a fully competent MA performing all job functions timely, efficiently and effectively utilizing knowledge of medical assistant training and skills

  • Deliver upon the service expectations of both patients and fellow team members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected

  • Perform and assist with front and back office duties and coverage required to support patient care

  • As appropriate, has validated competencies in high-risk and/or advanced procedures needing specialized expertise

  • Demonstrate a willingness through ongoing participation and ability to take on a larger scope of responsibility, such as, clinic projects, involvement in system work, and/or councils or committees. A minimum of 3 of the following responsibilities is required:

  • Preceptor (including, but not limited to):

  • Completion of preceptor training;

  • Precept new graduates in the art and science of being a medical assistant or precept in an intensive clinical orientation;

  • Review of appropriate competency checklists and monitor completion of specific areas;

  • Help clinical staff with training needs and identify learning opportunities with a review of pertinent policy and procedures, observation skills, etc.

  • Own-It Program Champion

  • Caring Reliably Champion

  • EPIC Super-User

  • Culture/Engagement Champion

  • Change Agent/Ambassador for the organization

  • Quality/Safety Officer

  • Vaccine Coordinator

  • Scribe (certification through accredited program required)

  • Work in a safe manner, adhering to general safety precautions and standards. Report any unsafe conditions to their supervisor and/or the safety hotline

  • Consistently meet skill based competency expectations established for the organization and shows a commitment to education and/or certification consistent with level and area of practice


Required qualifications for this position includes:

  • High School Diploma or GED and graduate of accredited school for medical assistants and certificate

  • Required upon hire: Current BLS - Must be AHA accredited

  • 2 years medical assisting experience in a clinic setting

  • 2 years experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

  • 6 months working experience in a PSJH clinic within the last 3 years

  • Flexibility is a must; to meet the changing needs of the patients and the various clinics

  • Ability to treat people with respect under all circumstances, instill trust in others while upholding the values of the organization

  • Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, families, and visitors. Demonstrated PC skills (ex: MS Office and EMR use)

  • Ability to concentrate and pay close attention to detail

  • Demonstrates awareness of current state, federal, and local laws relating to role and patient care

  • Serves as a resource & role model for all applicable quality infection control and safety standards

  • Serves as a resource and reinforces principles and practices governing MA role and the ability to apply them effectively

  • Performs delegated work independently with minimal supervision

  • Must possess advanced knowledge of vaccinations, medications, their use, to include brand and generic names related to the clinic/location supported

  • Ability to proactively analyze, problem solve, and prioritize multiple tasks under pressure for themselves and their team

  • Ability to develop and maintain effective working relationships with peers, practitioners and other caregivers

  • Ability to use logic and reasoning to identify strength and weaknesses or alternative solutions, draw conclusions and identify appropriate approaches to problems

  • Excellent collaboration and team building skills to support staff development and training, as well as daily support needs

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence Health & Services, an integrated, not-for-profit 5-state network of hospitals, care centers, medical clinics, affiliated services and educational facilities spanning from California to Alaska.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Medical Assistant

Location: California-Mission Hills

Req ID: 284474