Job Information

Providence Laboratory Assistant II MA II Urgent Care (Per Diem) in Mission Hills, California


Providence is calling a Laboratory Assistant II MA II Urgent Care (Per Diem/Day Shift) to our Providence Facey Medical Foundation in Mission Hills, CA.

We are seeking a Laboratory Assistant II MA II Urgent Care who will be responsible for providing direct care to patients under the direction of the physician and/or licensed nurse.

Age(s) of Patients Served: Birth and above.

In this position you will:

  • Deliver upon the service expectations of both our patients and fellow staff members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected

  • Respect the dignity, confidentiality and privacy of patients

  • Work in a safe manner, adhering to general safety precautions and standards. Reports any unsafe conditions to their supervisor and/or the safety hotline

  • Complete Urgent Care point of care lab testing. This will include but not limited to:

  • Urinalysis dip, rapid strep, mono test, urine pregnancy test, PT and INR, CBC without micro, chemistry panels, and cardiac troponin

  • Complete the required quality controls for the Horiba, Piccolo, UA and Couag machines along with the weekly maintenance

  • Assist with the required API audits

  • Complete all Urgent Care laboratory functions of lab ordering and entering of test results

  • Monitor ongoing laboratory supply levels and assists with ordering of supplies as directed

  • Perform specimen collection as needed

  • Responsible for providing patient instructions as necessary for specimen collection

  • Maintain records and performs laboratory related clerical duties, such as coding, billing, etc.

  • Perform phlebotomy duties. Performs and reports waived tests as defined by CLIA.

  • Train new Urgent Care laboratory staff on Facey policy & procedures

  • Able to perform all functions for appropriate EMR documentation

  • Perform back office skills -- vital signs, BP, weight, history taking, IM/Sub Q injections, minor procedures, sterile case set-up, assist with minor procedures, autoclaving, EKG, treadmill, pulse oximetry, Accu check, make and verify appointments, call back authorized pharmacy refill prescriptions, ICD-9, CPT coding

  • Administer routine immunizations, injections and skin tests following verification of dosages and with appropriate documentation

  • Perform blood pressure checks. Informs provider of results

  • Assist with emergencies as needed

  • Provide accurate, complete, legible and timely documentation of all procedures in the medical record

  • Must be willing to float between Urgent Care Laboratory duties to back-office MA duties as directed

  • Demonstrate a thorough knowledge of procedures included in the Medical Assistant & phlebotomy scope of practice

  • Communicate all test results, patient concerns and changes in the patient’s condition to the physician or registered nurse

  • Follow correct procedures for handling and disposing of biohazardous infectious waste

  • Perform daily and weekly environmental cleaning and equipment quality control and maintenance

  • Order and maintain current inventories of medication and supplies

  • Check for outdated medication on a monthly basis

  • Comply with all applicable infection control and safety procedures

  • Demonstrate awareness of current state, federal and local laws

  • Use appropriate reporting mechanisms as required by state laws

  • Provide open and timely communication with patients, families and their significant others:

  • Provide sufficient information to allow patients and their significant others to participate in the patient's car

  • Provide educational resources to the patient/family as appropriate as instructed by the physician or registered nurse

  • Demonstrate commitment to education and sharing of knowledge:

  • Assist in the orientation of new personnel to the Urgent Care department

  • Obtain ongoing education consistent with level and area of practice

  • Maintain current American Heart Association BLS for Healthcare Providers, Phlebotomy Licensure and other appropriate certifications

  • May be asked to serve as a preceptor to others. This will include but not be limited to:

  • Completion of an 8-hour preceptor class

  • Orient and train new personnel or assist in re-orienting / re-training existing personnel

  • Review appropriate checklist and monitor completion of specific areas

  • Help the orientee seek learning opportunities with a review of pertinent Policy and Procedure, observation skills, and checklist completion

  • Provide feedback to supervisor on areas completed and areas needing additional training


Required qualifications for this position includes:

  • Graduate of school for medical assistants and certificate

  • Coursework/Training: Diploma/certificate from the military in Medical Specialist Course

  • Current California State Phlebotomy license

  • Current American Heart Association BLS for Health Care Providers

  • Two (2) years of Direct hands-on experience

  • Works independently with little supervision

  • Knows proper phlebotomy procedures and follows them

  • Knowledge of UR/QA requirements

  • Excellent communication and documentation skills essential

  • Ability to multi-task and deliver patient care in a fast-paced environment is

  • Excellent communication and documentation skills essential

Preferred qualifications for this position include:

  • Experience with Electronic Medical Records (EMR)

  • Knowledge of CLIA and laboratory Quality Control (QC) requirements

About the organization you will serve:

Facey Medical Group is a multi-specialty medical group with over 160 physicians providing care to the growing population in the North & East regions of Los Angeles & Ventura Counties. Twelve medical clinics, including two urgent care centers and dedicated women's centers, are located across the San Fernando, Santa Clarita and Simi Valleys. The group began as a single medical practice over 90 years ago.

Facey is part of Providence, an integrated, not-for-profit network of hospitals, care centers, medical clinics, affiliated services and educational facilities across Alaska, California, New Mexico, Montana, Oregon, Texas and Washington.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Phlebotomist & Lab Support

Location: California-Mission Hills

Req ID: 342112